Today I wanted to pop in and tell you about a few changes we are making at Two Chicks Designs! The most important thing to know is that all of the changes we are making will allow us to serve you, our customers, better!
Last year was a busy year for us. My husband, Brent, and I own Two Chicks and operate the business with minimal outside help. We try to keep things simple. As the year progressed, we began to look at how things were going and what was really important to us. I did a lot of soul searching and realized that I was simply stretched too thin and had too much on my plate. As a result, we made the decision in December to close our sister website, Scrapbook Chicks. Shortly after sending out our "Quitting Business" email to our Scrapbook Chicks customers, I received an email from someone named Carla interested in purchasing the business. Fast forward 1 month and Carla is the proud owner of Scrapbook Chicks! I spent Saturday with Carla and her husband, and I am very excited for all that is in store for Scrapbook Chicks and our customers! She will do a great job with the business and I know she will be very successful.
When Brent and I discussed what we wanted to focus on in the future, and what the best decision was for our family, we agreed that the answer is Two Chicks Designs. We have always had the most success with Two Chicks, and it is our bread and butter. In the past few years, I have become less focused on Two Chicks Designs and have devoted much of my time to Scrapbook Chicks and other things. Our decision to sell Scrapbook Chicks will allow me to focus on Two Chicks Designs. There are many new things we will be bringing to the Two Chicks website, and I will tell you more about those in the coming days and weeks.
One more thing to note...I have been out of the office since the first of the year recovering from surgery. Brent is holding down the fort by himself right now, so our response times are not as fast as we would like them to be! He has also been Super Husband doing everything around the house. I am finally able to sit at the computer for short periods of time, but I won't be able to return to my normal work schedule for another 4 weeks. I am trying to help as much as I can from home in between naps! The good news is that once I recover, I will have a lot more energy than I have had in a long, long time. I am excited to get back to "normal"!
We know that we are not perfect, but we hope and pray that our decision will allow us to take better care of our customers. If you have something you need assistance with, whether it is an order, a return, a refund, or a question, please let us know by contacting us here:
Brent: bwelch @ twochicksdesigns.com
Christie: twochicksdesigns @ gmail.com
We will respond to the emails within one business day. Please email us...if you comment on the blog or on our facebook page when you need help with something, we don't get notification. Thanks for your business, and we look forward to serving you in the future!
Christie
Chief Chick
((((hugs)))) hope you are 100% soon!
Posted by: Tessa | 01/25/2012 at 06:21 PM